新装的无法启动

一直卡在这个界面：




log日志显示：
[2024-01-18T16:24:39.162] [INFO] main - OS version is 10.0.19045, the hardware acceleration is enabled.
[2024-01-18T16:24:39.163] [INFO] Bootstrap - Electron version: 21.4.0
[2024-01-18T16:24:39.163] [INFO] Bootstrap - Chrome version: 106.0.5249.199
[2024-01-18T16:24:39.164] [INFO] Server - Jetty path: D:\Yonghong Desktop\YonghongBI\jetty, port: 8090
[2024-01-18T16:24:39.164] [INFO] Bootstrap - The launch args:D:\Yonghong Desktop\YonghongDesktop.exe
[2024-01-18T16:24:39.164] [INFO] Bootstrap - Open file path: no file.
[2024-01-18T16:24:39.164] [INFO] Bootstrap - Launch app.
[2024-01-18T16:24:39.165] [INFO] Version - The product version: version=10.1.0.6;copyright=2024
[2024-01-18T16:24:39.166] [INFO] UpgradeWindow - The timeout of server start after upgrade: 300000
[2024-01-18T16:24:39.279] [INFO] Bootstrap - App ready, open startup window.
[2024-01-18T16:24:39.335] [INFO] Bootstrap - The browser is created.
[2024-01-18T16:24:39.744] [INFO] StartupWindow - Ready to show.
[2024-01-18T16:24:39.800] [INFO] D:\Yonghong Desktop\resources\app\module\UpgradeManager - Not find upgrade file, need not revert.
[2024-01-18T16:24:39.804] [INFO] StartupWindow - Load content succeed.
[2024-01-18T16:24:40.315] [INFO] Server - D:\Yonghong Desktop\YonghongBI\jetty/appbase
[2024-01-18T16:24:40.347] [INFO] Server - Run a command:"D:\Yonghong Desktop\YonghongBI\jetty/appbase/start.bat" 8090
[2024-01-18T16:24:40.348] [INFO] Server - Start a new process, id: 16444
[2024-01-18T16:24:40.348] [INFO] Bootstrap - Startup server pid: 16444.
[2024-01-18T16:24:40.367] [INFO] Bootstrap - The browser is created.
[2024-01-18T16:24:40.368] [INFO] MainWindow - Load script: D:\Yonghong Desktop\resources\app\module\preload.js
[2024-01-18T16:24:40.849] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon
[2024-01-18T16:24:43.283] [INFO] Server - Wait for server startup.
[2024-01-18T16:24:43.785] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon
[2024-01-18T16:24:45.798] [INFO] Server - The process 16444 closed, code: 4294967294, signal: null
[2024-01-18T16:24:46.135] [INFO] Server - Wait for server startup.
[2024-01-18T16:24:46.639] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon
[2024-01-18T16:24:48.977] [INFO] Server - Wait for server startup.
[2024-01-18T16:24:49.477] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon
[2024-01-18T16:24:51.814] [INFO] Server - Wait for server startup.
[2024-01-18T16:24:52.327] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon
[2024-01-18T16:24:54.667] [INFO] Server - Wait for server startup.
[2024-01-18T16:24:55.180] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon
[2024-01-18T16:24:57.517] [INFO] Server - Wait for server startup.
[2024-01-18T16:24:58.034] [INFO] Server - Check server http://localhost:8090/bi/Viewer?proc=2&action=loadFavicon


看来是server无法启动

os： win10 + Yonghong Desktop 10.1.0.6

8090端口也没有被占用。

进程关了重启，用管理员权限启动看看呢

yhdata_lyaa 发表于 2024-1-18 17:10
进程关了重启，用管理员权限启动看看呢

试过了。不行。

有完整的日志吗

解决了吗？

围观

看日志是还在启动中，最长等待了多长时间呢？
还需要提供一下安装目录下的YonghongBI\Yonghong\log目录下的bi.log的内容，看一起启动到了哪一步。

解决，完全卸载。Win10所有安全、防火墙统统关掉。重装。可以开了。