V8.8测试环境搭建后导入正式环境资源后打不开报告

V8.8测试环境搭建后导入正式环境资源后打不开报告

另外还发现log目录下没有 bi.log 文件

在线等解决办法！

这个是缺少中文字体引起的，添加步骤如下：
1.下载中文字体包，可以自行下载，如微软雅黑、宋体等中文字体。
2. 解压后放在服务器路径/usr/share/fonts下。
3.解压后放在永洪使用的jdk安装目录/jdk/lib/fonts下（比如/opt/jdk/lib/fonts）

//注意，若是8.0版本，则使用的是产品自带的jdk1.9,需要将中文字体添加在产品安装目录下的jdk下，而不是系统本身的jdk下。若路径下午fonts目录则新建，字体添加后需要设置对应读写权限。
4.重启产品tomcat生效。

为了更好的使用，请安装产品后确保以上两个路径有中文字体。

导不进去可能是服务器做了上传文件限制，可以先确认一些。日志的先手动创建一个bi.log，然后重启一下，看看日志能够写入吗

不是导不进去，是导入后打不开报告

新建bi.log后可以看到日志了以下是打开报告超时报错的日志：
2022-04-25 11:36:50.527 |-wudongping-2cabb12e84b14276b3541869261caefe |-[INFO] |-g5.sv.DataProc.writeIns(DataProc.java:101) | java.lang.reflect.InvocationTargetException
java.lang.InternalError: java.lang.reflect.InvocationTargetException
        at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:86) ~[?:?]
        at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
        at sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74) ~[?:?]
        at java.awt.Font.getFont2D(Font.java:497) ~[?:?]
        at java.awt.Font.getFamily(Font.java:1410) ~[?:?]
        at g5.BInfo.writeValue(BInfo.java:389) ~[product-20200526.jar:?]
        at g5.BInfo.writeData(BInfo.java:115) ~[product-20200526.jar:?]
        at g5.BInfo.writeValue(BInfo.java:255) ~[product-20200526.jar:?]
        at g5.BInfo.writeData(BInfo.java:115) ~[product-20200526.jar:?]
        at g5.BInfo.writeValue(BInfo.java:255) ~[product-20200526.jar:?]
        at g5.BInfo.writeValue(BInfo.java:320) ~[product-20200526.jar:?]
        at g5.BInfo.writeData(BInfo.java:115) ~[product-20200526.jar:?]
        at g5.sv.DataProc.writeIns(DataProc.java:89) [product-20200526.jar:?]
        at g5.sv.db.DBProc.writeIns0(DBProc.java:1157) [product-20200526.jar:?]
        at g5.sv.db.DBProc.procReq(DBProc.java:1089) [product-20200526.jar:?]
        at g5.sv.db.DBProc.service(DBProc.java:112) [product-20200526.jar:?]
        at g5.sv.ServletHelper.service(ServletHelper.java:96) [product-20200526.jar:?]
        at g5.sv.PortalServlet.service(PortalServlet.java:397) [product-20200526.jar:?]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) [servlet-api.jar:4.0.FR]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:9.0.37]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:9.0.37]
        at g5.sv.standardsso.AbstractTokenSSOFilter.doFilter(AbstractTokenSSOFilter.java:57) [product-20200526.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:9.0.37]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:9.0.37]
        at g5.sv.standardsso.SSOLoginFilter.doFilter(SSOLoginFilter.java:108) [product-20200526.jar:?]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:9.0.37]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:9.0.37]
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) [tomcat-websocket.jar:9.0.37]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:9.0.37]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:9.0.37]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202) [catalina.jar:9.0.37]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:9.0.37]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541) [catalina.jar:9.0.37]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) [catalina.jar:9.0.37]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [catalina.jar:9.0.37]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690) [catalina.jar:9.0.37]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:9.0.37]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) [catalina.jar:9.0.37]
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373) [tomcat-coyote.jar:9.0.37]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:9.0.37]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868) [tomcat-coyote.jar:9.0.37]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1589) [tomcat-coyote.jar:9.0.37]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:9.0.37]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.37]
        at java.lang.Thread.run(Thread.java:834) [?:?]
Caused by: java.lang.reflect.InvocationTargetException
        at jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:?]
        at jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) ~[?:?]
        at jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) ~[?:?]
        at java.lang.reflect.Constructor.newInstance(Constructor.java:490) ~[?:?]
        at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:84) ~[?:?]
        ... 46 more
Caused by: java.lang.NullPointerException
        at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1262) ~[?:?]
        at sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:225) ~[?:?]
        at sun.awt.FontConfiguration.init(FontConfiguration.java:107) ~[?:?]
        at sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:719) ~[?:?]
        at sun.font.SunFontManager$2.run(SunFontManager.java:367) ~[?:?]
        at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
        at sun.font.SunFontManager.<init>(SunFontManager.java:312) ~[?:?]
        at sun.awt.FcFontManager.<init>(FcFontManager.java:35) ~[?:?]
        at sun.awt.X11FontManager.<init>(X11FontManager.java:56) ~[?:?]
        at jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:?]
        at jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) ~[?:?]
        at jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) ~[?:?]
        at java.lang.reflect.Constructor.newInstance(Constructor.java:490) ~[?:?]
        at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:84) ~[?:?]
        ... 46 more

中文字体包有下载链接吗

这个咱们不提供，自行下载就可以

放了字体就可以了