业务的电脑打开报告无法输出excel

业务的电脑打开报告无法输出excel，我们的又正常

浏览器控制台报错信息：
Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1 TypeError: e._getYHCfg is not a function
    at Ut (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1)
    at st (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1)
    at J.__exec (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1)
    at I.exec (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1)
    at Ft.runIns (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1)
    at Ft.requestOver1 (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1)
    at Ft.requestOver0 (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1)
    at Ft.requestOver0 (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1)
    at Ft._requestOver (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1)
    at Ft._requestOver (Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1)
Ut @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
st @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
__exec @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1
exec @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1
runIns @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1
requestOver1 @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
requestOver0 @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
requestOver0 @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1
_requestOver @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
_requestOver @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/viewer1.44541d990bbee0155ca8_prod.js:1
_handleResponse @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
a.a.unstable_batchedUpdates @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
As @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/vendor.3221b91611df7b1cede7_prod.js:1
_workerBack @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
_xhr.s.c.postMessage.e @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1
wrapCallback @ Viewer?proc=2&locale=zh_CN&resource=/g5/h5/dist/js/pc/common.231cc5b43bbd476f6e4d_prod.js:1

拿一下bi.log